Return Policy

Return Guidelines:

Β We are committed to ensure 100% Purchase Protection for the shopping done on Pick Ur Needs by keeping your data secured, supplying genuine products and offering easy return policy.

  • RETURN ELIGIBILITY

  • Your received product(s) must be unused and in the same condition as received.
  • Return request must be reported to us within 48 hours from delivery of the order.
  • RETURN REQUEST

  • Return request can be raised by selecting the correct return reason displayed in the β€˜Message Subject' in Contact Us page. Upload product images by clicking on β€œUpload Image” button. Enter the order number and brief about the problem you have experienced with the product in the space (Message) provided and send it to us.
  • We will look at it immediately and get back to you.
  • RETURN ACCEPTANCE

  • Return of purchased goods can be permitted only under the following circumstances:
    • Item is physically damaged
    • Item is defective and cannot be repaired
    • Wrong item delivered
    • Wrong color / sized-item delivered
    • Wrong quantity
    • Missing parts/accessoriesΒ 
  • RETURN ATTACHMENTS AND PACKING
    • Items are to be returned with all accessories and original/secure packaging. Careful attention is to be given with the packing of the product to avoid damage during transit.
    • Invoice and all the tags/labels should be kept inside the return package.
    • Items which are returned without original packaging / accessories will not be accepted.
  • RETURN PROCEDURE
    • After receipt of the item(s) from Customer, we initiate replacement within 7 business days.
    • Sending a replacement depends on the availability of the product. If there is non-availability of replacement product then we will refund the entire amount.
  • In a rare event of the replacement item(s) being defective/damaged or not as described on the product page, a full refund will be provided by us after we receive the product.
  • Upon receiving the returned items, a Quality Inspection would be performed over the product. If Quality inspection failed, the product will be sent to customer and no refund will be provided.